` EcoColors Organics


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Policies

 
 

Shipping for Orders Outside the Continental USA

We are very happy to accommodate anyone who lives outside the U.S.A. by shipping merchandise to them. Charges for shipping are made according to the weight of the merchandise and its final destination. Customers must be aware that we have no control of the merchandise delivery once it leaves the U.S.A. We are not responsible for delays in receipt of merchandise due to customs and other unforeseen circumstances. Estimates in arrival time are ONLY ESTIMATES and exact times of receipt of merchandise may vary. All return policies apply to shipping outside the country and returned merchandise will NOT be accepted if returned after 5 weeks of shipment from the U.S.A.

Processing of Your Order

Orders are shipped within 3 working days of receipt of the order. Usually your order is shipped the next business day.

EcoColors is closed and does not ship orders the following days:

  • Thursday, January 1 - New Year's Day
  • Monday, January 19 - Martin Luther King Jr's Birthday
  • Monday, February 16 - Washington's Birthday (President's Day)
  • Monday, May 25 - Memorial Day
  • Saturday, July 4 - Independence Day
  • Monday, September 7 - Labor Day
  • Monday, October 12 - Columbus Day
  • Wednesday, November 11 - Veterans Day
  • Thursday, November 26 - Thanksgiving Day
  • Friday, December 25 - Christmas Day
  • Friday, January 1, 2010 - New Year's Day

Federal holidays

Return Policy

All sales are final.
If you think you may be allergic to EcoColors Haircolor, please refer to our FAQ page to get your free sample for an allergy patch test.

Shipping / Tracking

We ship US Postal Service: Priority Mail with Delivery Confirmation and Express Mail.
You can track the progress of your order at any time by going to your 'Order History'
We add $2.00 handling charge calculated in your shipping cost.

Customer Privacy / Security

We will never give or sell our customers names, addresses, phone numbers, e-mail addresses, and credit card information to any person or company.
EcoColors has performed the required procedures to validate compliance with the PCI DSS and uses the latest state of the art SSL ecryption technology.
For enhanced security, we do not store permanently your credit card information on this server or anywhere else.

If you have questions regarding our Policies, please do not hesitate to contact us, we would be happy to discuss them with you.

 
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